Who are we?
Our engineers have 10 years experience indesigning, implementing and supporting complex IT business solutions. Our support offering is based on a solid foundation of customer service excellence, best practice and highly qualified and motivated personnel.
All our consultants are degree educated with a wide range of experience, allowing us toprovide innovative solutions and resolve issues quickly and effectively. Our aim is to deliver technology solutions that will achieve your business objectives.
By developing long term partnerships with our customers, and offering solutions which will significantly enhance their business performance, ICTi aims to be West Midlands leading supplier of IT support and outsourcing.
Why choose ICTi?
Choosing an IT support partner is not a business decision to be taken lightly. We believe we have the right qualities to make us the logical choice for all of your IT Support Solutions and outsourcing requirements.
Experience
We have been delivering highly successful IT Support Solutions since 2000, and through this experience we have developed structured methodologies that allow us to deliver innovative solutions on time and to budget.
Technical excellence
Our expertise is our people. We never stop investing in learning and development opportunities for our staff, and we employ some of the most qualified, experienced and creative individuals within the IT industry.
Quality of service
Our combination of quality standards, adherence to best practice, and excellent customer service creates a standard of service of which we’re exceptionally proud.
Financial security
Our success has bred financial security and stability which means that we will be here to support and maintain your investment now and in the future.
Accreditations
In response to our proven expertise indelivering complex enterprise solutions we have been awarded accreditations at the highest level from many of the leading industry. These accreditations grantus access to the best possible technical support, which is invaluable when delivering complex projects.
Partnerships
Our business is built upon the close working relationships that we develop with our customers. Offering them a rangeof value adding services, our customers view ICTi as an integral extension to their business, enabling them to move confidently into the future, knowing theyare in a stable and rewarding long-term relationship.






