Office Network Support
Help Desk Server
Through managed services, ICTi implements the scalable network infrastructures that promote the expansion and future growth of your company. Our support structure specialises in providing innovative and prompt solutions. The help desk personnel have specific client assignments, which ensure productive partnerships between our clients and technicians.
We are constantly training and providing our technicians and engineers with the latest products. This training enables our technicians to support emerging technologies as well as existing systems.
Our skilful engineers will not only implement what your network needs, but they will make sure it's done right.
Business Processes
Through our Managed Service Partnership (MSP), ICTi is able to offer local SMBs a team of dedicated engineers and technical specialists with quality service and reliable solutions at affordable prices. By working together in a dedicated relationship, an IT solutions provider, like ICTi, is able to enhance your company’s IT performance bringing additional tools and collaborative services to the table
Streaming Video Conferencing
ICTi specializes in providing you with the newest in cost effective VOIP solutions. VOIP has come a long way the past few years, the technology has become even more reliable, and functional then your average PBX. Features such as video conferencing as well as saving address books to your phone come as a real benefit for corporate scheduling. Cost effective, secure, scalable, and mobile solutions provided by ICTi will ensure an enjoyable experience in the new and exciting world of telecommunications.
Virtual Infrastructure
ICTi delivers Infrastructure Design expertise as part of our Managed Service Partnership program. We consider all aspects of your business and build a unified network of Servers, storage devices, control equipment and software that will enable your end users to work more effectively. Our team of experts will assist you in making pivotal decisions that will greatly facilitate your ability to conduct business.
Managed VPN
Our VPN service creates a secure connection between remote users and your internal network ICTi’s VPN Service lets you connect multiple sites and provide a secure pathway to your business from anywhere at any time. These services will prove invaluable to your employees, customers, suppliers, and contacts. We provide complete Support for end-to-end encryption and connectivity
